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A. Directive - Issuance of Aging Service Policy & Procedure Manual Chapter I: Administration (PDF)
B. Chapter - Chapter I: Administration (PDF)
C. Definitions and Service Standards
Appendix A. Definitions (PDF)
D. Documentation Requirements
N/A
E. Forms
F. SAMS Data Entry Requirements
G. Regulations and Citations
H. Resources
Frequently Asked Questions (PDF)
A. Directive - Issuance of Aging Service Policy & Procedure Manual Chapter II: Hearings & Appeals (PDF)
B. Chapter - Chapter II: Hearings and Appeals (PDF)
Notice of Appeal Rights (PDF) Consumer - Adverse Action Notice and Appeal Instructions Provider - Adverse Action Notice and Appeal Instructions
Notice of Appeal Rights (PDF)
Consumer - Adverse Action Notice and Appeal Instructions
Provider - Adverse Action Notice and Appeal Instructions
Appendix C.1 - 6 PA Code Chapter 3 - Hearings and Appeals Appendix C.3 - 6 PA Code Chapter 21 - Domiciliary Care Services for Adults
Appendix C.1 - 6 PA Code Chapter 3 - Hearings and Appeals
Appendix C.3 - 6 PA Code Chapter 21 - Domiciliary Care Services for Adults
A. Directive - Coming Soon
B. Chapter - Coming Soon
Coming Soon
Caregiver Assessment Tool (CAT) Caregiver Assessment Tool (CAT) Instructions Needs Assessment Tool (NAT) Needs Assessment Tool (NAT) InstructionsNeeds Assessment Tool Express (NAT-E)Needs Assessment Tool Express (NAT-E) Instructions
Caregiver Assessment Tool (CAT)
Caregiver Assessment Tool (CAT) Instructions
Needs Assessment Tool (NAT)
Needs Assessment Tool (NAT) Instructions
Needs Assessment Tool Express (NAT-E)
Needs Assessment Tool Express (NAT-E) Instructions
Disruptive Mood Dysregulation Disorder Fact Sheet (PDF) Intellectual Disability Fact Sheet (PDF) Obsessive Compulsive Disorder Fact Sheet (PDF) PTSD Fact Sheet (PDF) Schizophrenia Fact Sheet (PDF) Somatic Symptom Disorder Fact Sheet (PDF)
Disruptive Mood Dysregulation Disorder Fact Sheet (PDF)
Intellectual Disability Fact Sheet (PDF)
Obsessive Compulsive Disorder Fact Sheet (PDF)
PTSD Fact Sheet (PDF)
Schizophrenia Fact Sheet (PDF)
Somatic Symptom Disorder Fact Sheet (PDF)
A. Directive - Issuance of Aging Service Policy and Procedure Manual Chapter IV: OPTIONS Program (PDF)
B. Chapter - Chapter IV: OPTIONS Program (PDF)
Appendix A.1 OPTIONS Service Standards (PDF)
Appendix B.1 OPTIONS Service Order Documentation Requirements (PDF)
Appendix C.1 OPTIONS Consumer Reimbursement: Self-Employed/Independent Contractor Declaration (PDF) Appendix C.2 OPTIONS Consumer Reimbursement Form: Personal Care and Home Support (PDF) Appendix C.3 OPTIONS Consumer Reimbursement Form: Other (PDF)
Appendix C.1 OPTIONS Consumer Reimbursement: Self-Employed/Independent Contractor Declaration (PDF)
Appendix C.2 OPTIONS Consumer Reimbursement Form: Personal Care and Home Support (PDF)
Appendix C.3 OPTIONS Consumer Reimbursement Form: Other (PDF)
Appendix D.1 SAMS Data Entry Requirements (PDF)
Appendix E.1 28 PA Code Chapter 601: Home Health Care Agencies (PDF) Appendix E.2 28 PA Code Chapter 611: Home Care Agencies and Home Care Registries (PDF)
Appendix E.1 28 PA Code Chapter 601: Home Health Care Agencies (PDF)
Appendix E.2 28 PA Code Chapter 611: Home Care Agencies and Home Care Registries (PDF)
Appendix F.1 U.S. Citizen and Lawful Permanent Resident Requirements (PDF) Appendix F.2 OPTIONS to MA Long-Term Services and Supports Transfer Process (PDF)
Appendix F.1 U.S. Citizen and Lawful Permanent Resident Requirements (PDF)
Appendix F.2 OPTIONS to MA Long-Term Services and Supports Transfer Process (PDF)
Appendix F.3 OPTIONS Cost Share Scale (PDF)
Appendix F.4 Financial Thresholds for Mandatory Medical Assistance Eligibility Determination Process (PDF)
A. Directive - Issuance of Aging Service Policy and Procedure Manual Chapter V: Care Management (PDF)
B. Chapter - Chapter V: Care Management (PDF)
Refer to Chapter IV: OPTIONS Program Appendix A.1Refer to Chapter VI: Caregiver Support Program Appendix A.2
Appendix B.1 - The Department-Approved Acronyms and Abbreviations (PDF)
Appendix C.1 Voter Preference Form – English (PDF)Appendix C.2 Voter Preference Form – Spanish (PDF)Refer to Chapter IV: OPTIONS Program Appendix CRefer to Chapter VI: Caregiver Support Program Appendix CRefer to Chapter II: Hearings and Appeals
Refer to Chapter IV: OPTIONS Program Appendix DRefer to Chapter VI: Caregiver Support Program Appendix D
Appendix E.1 6 Pa. Code Chapter 21 – Domiciliary Care Services for AdultsRefer to Chapter VI: Caregiver Support Program Appendix E
Appendix F.1 Benefits and Services for Veterans and Their Beneficiaries in Pennsylvania (PDF)Appendix F.2 Benefits & Rights for Older PennsylvaniansAppendix F.3 Limited English Proficiency Service (PDF)Appendix F.4 Introduction to Dashboards & Widgets in Aging & Disability -SAMS (PDF)Refer to Chapter IV: OPTIONS Program Appendix FRefer to Chapter VI: Caregiver Support Program Appendix F
I. Training Coming Soon
A. Directive - Issuance of Aging Service Policy and Procedure Manual Chapter VI: Caregiver Support Program (PDF)
B. Chapter - Chapter VI: Caregiver Support Program (PDF)
Appendix A.1 CSP Eligibility Quick Reference Chart (PDF) Appendix A.2 CSP Program Service Standards (PDF)
Appendix A.1 CSP Eligibility Quick Reference Chart (PDF)
Appendix A.2 CSP Program Service Standards (PDF)
Appendix C.1 CSP Conditions of Participation/Certificate of Accountability Form (PDF)
Appendix C.2 CSP Self-Employed/Independent Contractor Declaration Form (PDF)
Appendix C.3 Caregiver Reimbursement for Services and Supplies Form (PDF)
Appendix C.4 Caregiver Reimbursement for Personal Care and In-Home Respite Form (PDF)
Appendix E.1. PA Caregiver Support Program Regulations (PDF)Appendix E.2 Older Americans Act – 2020 Reauthorization (PDF)
Appendix E.3. PA Caregiver Support Act – Act 20 of 2021 (PDF)
Appendix F.1 Acceptable Proof of PA Residency (PDF) Appendix F.2 CSP Reimbursement Percentage Guide (PDF)
Appendix F.1 Acceptable Proof of PA Residency (PDF)
Appendix F.2 CSP Reimbursement Percentage Guide (PDF)
Appendix F.3 Resources for Caregivers of Children (PDF)
A. Directive - Issuance of Revised Aging Service Policy and Procedure Manual Chapter VII: Protective Services (PDF)
B. Chapter - Chapter VII: Protective Services (PDF)
Appendix A.1. Unconsolidated Pennsylvania Statutes (PDF)Appendix A.2. PA Code Title 6 Chapter 15 (PDF)
Appendix A.1. Unconsolidated Pennsylvania Statutes (PDF)
Appendix A.2. PA Code Title 6 Chapter 15 (PDF)
Appendix B.1. Guidance for Designating a Report as No Need (PDF)Appendix B.2. Release of Information (PDF)Appendix B.3. Email Correspondence and Personal Identifiable Information (PDF)
Appendix B.1. Guidance for Designating a Report as No Need (PDF)
Appendix B.2. Release of Information (PDF)
Appendix B.3. Email Correspondence and Personal Identifiable Information (PDF)
Appendix C.1. AAA Notification Requirements for Facility Reports (PDF)
Appendix C.2 State-operated Mental Health and ID Facilities (PDF)
Appendix C.3. AAA Notification Requirements for Under 60 Reports of Need (PDF)
Appendix C.4. APS Report of Need Referral and Payment Process (PDF)
Appendix C.5. Event Reporting System - DOH Notification Requirements (PDF)
Appendix C.6. Instructions for Registering for Training - Submitting RON (PDF)
Appendix C.7. Event Reporting System Manual AAA RONs (PDF)
Appendix C.8. 2019 Mandatory Abuse Reporting Flow Chart (PDF)
Appendix D.1. SAMS Data Entry Requirements (PDF)
Appendix D.2. A and D OAPSA Documentation Procedural Manual (PDF)
Appendix E.1. Facilities Mandated to Report Abuse (PDF)
Appendix E.2. General Reporting Provisions - Voluntary vs Mandatory (PDF)
Appendix E.3. Mandated Reports Reporting Requirements and Restrictions on Employees (PDF)
Appendix E.4. Facility Abuse Definitions (PDF)
Appendix E.5. Mandatory Abuse Reporting Packet (PDF)
Appendix E.6. OAPS and LTC Ombudsman Discussion (PDF)
Appendix E.7. OAPS Process for CHC (PDF)
Appendix E.8. OAPSA MCO Client Info Request Form (PDF)
Appendix E.9. OAPSA Service Plan for PS and Informed Consent (PDF)
Appendix E.10. Resolution Process for PS (PDF)
Appendix E.11. OAPSA Final Disposition MCO Notification Form (PDF)
Appendix F.1. PS to Waiver Crosswalk (PDF)
Appendix G.1. Act 53 Amending Title 18 Neglect and Abuse of Care-Dependent Person (PDF)
Appendix G.2. OAG Referral Form (PDF)
Appendix G.3. OAG Referral Flowchart (PDF)
Appendix G.4. Act 53 FAQs (PDF)
Appendix G.5. Webinar 2713 Revisions and New Crime 2713.1 (PDF)
Appendix G.6. Sexual Assault Laws (PDF)
Appendix G.7. Chapter 275 Appeal and Fair Hearing and Administrative Disqualification Hearings (PDF)
Appendix G.8. EVS Information (PDF)
Appendix G.9. EVS Tip Sheet 11 (PDF)
Appendix H.1. Revision History (PDF)