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APPRISE - Medicare Help

The APPRISE program offers free Medicare counseling to older Pennsylvanians.  APPRISE Counselors are specially trained to answer your questions and provide you with objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance.

Our APPRISE Counselors can help you:

  • Understand Medicare eligibility and enrollment
  • Understand your Medicare benefits by explaining what services are covered under Medicare Parts A and B and your Medicare Summary Notice
  • Understand your Medicare Prescription Drug  (Part D) benefit
  • Make informed choices about Medicare coverage options, Medigap policies and Medicare Advantage Plans
  • Understand financial assistance programs that may be available to help pay for your Medicare premiums, deductible and co-pays, as well as your prescription drug needs (Extra Help and Medicare Savings Plan)
  • Understand and assist with the Medicare appeal process
  • Understand benefits under Long Term Care policies
  • By making presentations on Medicare to your group or organization
To get started, contact the Area Agency on Aging (AAA) serving your local area using the AAA Locator.

The APPRISE Helpline is also available at 1-800-783-7067 from 9 a.m. to 4 p.m. Monday-Friday.


Become an APPRISE volunteer!

Most APPRISE counselors are volunteers who start out as concerned citizens with a question or issue regarding their own health insurance.  Once they find the answer, they want to learn more and share what they have learned with others.

As an APPRISE Volunteer:
  • You will receive free training about Medicare, Medicaid, Medicare Advantage, Medigap, Medicare prescription drug coverage, appeals, fraud and abuse and more. 
  • You can become a counselor, a speaker, an assistant, a data entry person, or even a writer.
  • Whatever your talents may be, there is an opportunity for you to volunteer.
For more information on becoming an APPRISE volunteer, or to learn more about other volunteer opportunities, visit the Volunteer home page.