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Protective Services


The Older Adults Protective Services Act protects Pennsylvanians 60 years of age and older against physical, emotional, or financial abuse as well as exploitation, neglect, or abandonment. Reporting of abuse is mandatory for employees and administrators in care settings. Reporting abuse is voluntary and anonymous for the general public, and the law protects all reporters from retaliation and civil or criminal liability. The Area Agencies on Aging receive reports 24 hours a day, 7 days a week, and are responsible to investigate within 72 hours. 

Any person who believes that an older adult is being abused, neglected, exploited, or abandoned may file a confidential report at any time with any Area Agency on Aging or by calling the statewide abuse hotline at (800) 490-8505. If someone is at imminent risk, please contact your local law enforcement immediately.

For more information, contact your local Area Agency on Aging.